Free Articles for Reprint

by  Bernadette Trujillo-Vadurro

All Articles © 2006 Bernadette T. Vadurro. All rights reserved.  Permission to reprint all or part of this article in your magazine, e-zine, or organization newsletter is hereby granted, provided the following credit line is present:

Copyright © 2006 Bernadette Trujllo-Vadurro.  Bernadette is professional speaker specializing in business topics. She presents keynotes and seminars on Customer Service. Leadership, Communication Skills and Innovation and Creativity.  You can reach Bernadette at 800-736-8986 or at any of her 3 websites www.BernadetteTV.com, www.speakerslive.com or www.letraining.com.   This information may not be distributed, sold, publicly presented, or used in any other manner.

Articles
1.  Two Rules to improve Communication (607 words) - MS Word (29 KB)
2.  How to Show Commitment to your Employees (377 words) - MS Word (27 KB)
3.  Allow and Learn from Your Mistakes (324 words) - MS Word (27 KB)
4.  5 Essential Tips for Improving Customer Service (868) - MS Word (31 KB)
5.  Northern New Mexico Awakes to the Importance of Service Excellence (831) - MS Word (33 KB)

Free Tools
1. Conflict Management Assessment - MS Word (39 KB)
2. How to Increase Creativity and Innovation  - Create or Crumble Handout - MS Word (33 KB)
3. Communication Skills for Professionals – Assertive Assessment - MS Word (28 KB)